Shipping policy

Shipping Policy

Last Updated: August 24, 2026

Thank you for shopping with TREND WIST. We aim to process and deliver your orders safely and as quickly as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.

Orders may take additional time to process during weekends, public holidays, promotional periods, or periods of high order volume.

2. Delivery Time

After your order has been processed and shipped, delivery time may vary depending on your location and the shipping service used.

Estimated delivery times will be provided where applicable and are estimates rather than guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Shipping fees may vary depending on the order, destination, package size, and shipping method.

4. Order Tracking

If tracking information is available for your order, it may be provided after your order has been shipped.

Please allow some time for tracking information to become active after the package has been handed over to the shipping carrier.

5. Delivery Delays

TREND WIST is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Weather conditions

  • Public holidays

  • Courier or shipping carrier delays

  • Incorrect or incomplete delivery information

  • Customs or regulatory delays

  • Unexpected logistical issues

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information when placing an order.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact TREND WIST as soon as possible.

For damaged packages, please provide your order number along with clear photos of the package and product so that we can investigate the issue with the shipping provider.

8. Delivery Address

Please make sure your shipping address is correct before completing your order.

Once an order has been shipped, changing the delivery address may not be possible.

9. International Shipping

If international shipping is available for your location, additional customs duties, taxes, or other charges may apply depending on the destination country.

Any such charges may be the responsibility of the customer unless otherwise stated at checkout.

10. Contact Us

If you have questions about your order or shipping, please contact TREND WIST through our website's Contact page.

We will do our best to assist you with your order.

11. Policy Updates

TREND WIST reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be posted on this page.